How to Treat Acne Scars
Scar types, the treatments that work for each, and what to realistically expect - including guidance for darker skin tones

Acne clears. The marks it leaves behind can take much longer - sometimes years, sometimes forever without help. If you want to understand why matching treatment to scar type matters, this guide walks you through exactly that. Scar type determines treatment. Getting that match right is the difference between real improvement and money spent on the wrong thing.
This guide covers the main scar types, the treatments best matched to each, realistic expectations for results, and specific considerations for Fitzpatrick skin tones IV-VI - which make up a large proportion of people seeking treatment in the UAE.
The four main types of acne scarring
Not everything left behind by acne is the same. Dermatologists broadly divide acne-related marks into atrophic scars (depressions in the skin), hypertrophic or keloid scars (raised tissue), and post-inflammatory changes (discolouration without structural skin damage). Each behaves differently and responds to different treatments.1
| Type | What it looks like | What caused it | Structural damage? |
|---|---|---|---|
| Boxcar | Broad, shallow depressions with defined edges - like a crater | Collagen destroyed during inflammation | Yes - atrophic |
| Rolling | Wavy, undulating surface; soft, sloped edges | Fibrous bands pulling skin downward beneath the surface | Yes - atrophic |
| Ice-pick | Narrow, deep pits; look like a pin punctured the skin | Deep follicular inflammation destroying skin tissue | Yes - atrophic; hardest to treat |
| PIH (post-inflammatory hyperpigmentation) | Flat brown or dark patches where a spot was | Excess melanin triggered by inflammation | No - colour change only |
| PIE (post-inflammatory erythema) | Flat pink or red marks, common after recent breakouts | Damaged blood vessels near the surface | No - vascular change only |
| Hypertrophic / keloid | Raised, firm bumps at the scar site; keloids grow beyond original wound | Overproduction of collagen during healing | Yes - raised tissue |
Which treatments suit which scar types
There is no single best treatment for acne scars. An effective plan usually starts with identifying your scar type - often you will have more than one - and then matching treatment to that type. A consultation with a dermatologist or aesthetician experienced in scar revision should do this assessment before any procedure is recommended.
| Treatment | Best for | How it works | Sessions typically needed |
|---|---|---|---|
| Microneedling (collagen induction therapy) | Boxcar, rolling, mild PIH | Fine needles create controlled micro-injuries, stimulating collagen remodelling3 | 3-6, spaced 4 weeks apart |
| Fractional laser (ablative - e.g. CO2, Er:YAG) | Boxcar, rolling, moderate atrophic | Removes micro-columns of skin tissue, triggering collagen rebuilding3 | 1-3; longer downtime |
| Fractional laser (non-ablative - e.g. 1540nm, 1927nm) | Mild-moderate boxcar, rolling, PIH | Heats tissue without removing surface skin; less downtime than ablative3 | 3-5 |
| Chemical peels (TCA, glycolic, salicylic) | PIH, mild boxcar, PIE, active congestion | Acids dissolve outer skin layers, accelerating cell turnover and fading pigment1 | 4-6 superficial; 1-2 medium-depth |
| Dermal fillers (hyaluronic acid, poly-L-lactic acid) | Rolling, boxcar - temporary volumising | Filler is injected beneath the depression to lift the skin surface | 1-2; not permanent |
| Subcision | Rolling scars specifically | A needle is inserted under the scar to physically break fibrous bands pulling skin down | 1-3 |
| TCA cross (trichloroacetic acid focal treatment) | Ice-pick, narrow boxcar | High-concentration TCA is applied precisely into the base of the pit to stimulate filling | 2-4 |
| Topicals (retinoids, azelaic acid, vitamin C, niacinamide) | PIH, PIE, maintenance between procedures | Increase cell turnover, suppress melanin production, support collagen4 | Daily; results over months |
| Punch excision / grafting | Deep ice-pick scars unresponsive to other treatment | Individual scars are surgically removed or grafted | 1 surgical session |
Who is a good candidate - and who should wait
Timing matters. Starting scar treatment while active acne is still present is generally counterproductive - new breakouts create new damage while you are trying to treat existing marks. Most dermatologists recommend getting active acne well controlled first.1
- Good candidates: Stable acne (minimal active breakouts), realistic expectations, not pregnant or breastfeeding, no isotretinoin use in the past 6 months (relevant to laser/ablative procedures).
- Wait or adjust: Active moderate-to-severe acne, currently on isotretinoin, history of keloid scarring (raises risk for some procedures), certain autoimmune or skin conditions - discuss fully with a dermatologist.
- Keloid formers: If you tend to form raised or keloid scars, some treatments that stimulate collagen (laser, microneedling) can worsen rather than improve. A dermatologist experienced with keloid management needs to assess your case individually.
Darker skin tones (Fitzpatrick IV-VI): what changes
Fitzpatrick skin types IV-VI (olive to deep brown and dark complexions) are very common across the UAE's population. These skin tones respond excellently to many scar treatments - but certain procedures carry a higher risk of triggering post-inflammatory hyperpigmentation if not performed with the right settings, equipment, and aftercare.2
- Ablative fractional lasers (CO2, Er:YAG) carry higher PIH risk in Fitzpatrick IV-VI if settings are not adjusted for melanin density. Lower fluence, longer intervals, and thorough post-care are essential. In experienced hands, results can still be excellent.
- Non-ablative fractional lasers and microneedling are generally better first-line options in darker skin tones due to lower thermal damage at the skin surface.3
- Chemical peels: Superficial peels (glycolic, mandelic, salicylic) are well-tolerated. Medium-depth TCA peels carry more risk - the concentration and application technique need to be adjusted for darker skin.
- Topical preparation matters: A pre-treatment course of melanin-suppressing agents (e.g. azelaic acid, topical retinoids, vitamin C) is often recommended 4-8 weeks before any energy-based procedure to reduce PIH risk.4
- Post-treatment sun protection is critical. Dubai's UV index is regularly 10+ for much of the year. SPF 50 broad-spectrum sunscreen applied consistently can make the difference between a treatment working and new hyperpigmentation appearing.
What the treatment experience looks like
Most in-clinic scar treatments follow a similar structure, though the detail varies by procedure.
- Consultation and scar mapping: A dermatologist or experienced practitioner identifies scar types, skin tone, and active acne status. This step should not be rushed - the assessment drives the plan.
- Pre-treatment preparation: Depending on the procedure, you may be asked to start topicals (retinoids, sunscreen, pigment suppressors) weeks in advance, avoid sun exposure, or pause certain medications.
- The procedure: Sessions range from 20 minutes (microneedling) to over an hour (combination treatments). Topical anaesthetic is standard for most energy-based procedures.
- Immediate aftermath: Redness, swelling, and sensitivity are normal. Ablative procedures mean several days of visible recovery. Non-ablative and microneedling typically involve 24-48 hours of redness.
- Aftercare: Gentle cleansing, barrier-supporting moisturiser, strict sun avoidance and SPF, avoiding active ingredients (acids, retinoids) until healed. Your practitioner should provide a written aftercare plan.
- Review: Results develop over weeks to months as collagen remodels. Most plans involve multiple sessions and a review point to assess progress.
Setting realistic expectations
Scar revision is about significant improvement, not erasure. The AAD notes that no treatment can completely eliminate an acne scar - the goal is to reduce its visibility and smooth skin texture.1 Here is what a realistic outcome looks like:
- Atrophic scars (boxcar, rolling): Meaningful improvement - typically 50-70% reduction in depth appearance - is achievable over a course of treatment, but complete elimination is uncommon.
- Ice-pick scars: The most resistant type. TCA cross and punch excision can convert them to shallower, easier-to-treat scars. Multiple steps are usually needed.
- PIH: Can fade significantly or fully with the right topicals and procedures, but can take 6-18+ months even with treatment. New sun exposure can reverse progress.
- PIE: Often the fastest to respond - targeted vascular lasers (e.g. pulsed dye) can reduce redness significantly in 1-2 sessions.
- Results take time: Collagen remodelling takes 3-6 months after a course of treatment. Before-and-after photos should be compared at the 3-6 month mark, not immediately post-procedure.
What acne scar treatment costs in Dubai
Prices vary considerably based on the procedure, the number of scars being treated, the type of clinic (hospital-affiliated versus medical spa), and the seniority of the practitioner. These are approximate single-session ranges:
| Treatment | Approx. AED range per session |
|---|---|
| Microneedling (face) | AED 600 - 1,800 |
| Non-ablative fractional laser (face) | AED 1,200 - 3,500 |
| Ablative fractional laser (CO2/Er:YAG, face) | AED 2,000 - 6,000 |
| Chemical peel (superficial) | AED 300 - 900 |
| Chemical peel (medium-depth TCA) | AED 800 - 2,000 |
| Subcision (per area) | AED 1,000 - 2,500 |
| TCA cross (per session) | AED 500 - 1,500 |
| Dermal fillers (scar volumising) | AED 1,500 - 4,000 |
Because most plans require multiple sessions, ask for a total estimated course cost - not just per-session pricing - so you can compare properly. Be cautious of very low prices for laser procedures; the machine type, settings capability, and practitioner skill have a direct bearing on both safety and results.
Questions to ask at your consultation
Bring this list to your consultation
- What type or types of scarring do I have? Can you show me on the assessment?
- Which treatment do you recommend for my specific scar type - and why that one over alternatives?
- How many patients with my skin tone (Fitzpatrick type) do you treat regularly with this procedure?
- What settings or modifications do you make for my skin tone to reduce PIH risk?
- What pre-treatment preparation do you recommend, and for how long?
- What does a realistic outcome look like for my case - what percentage of improvement is achievable?
- How many sessions are in the plan, and what is the total estimated cost?
- What is the downtime for each session, and what does aftercare involve?
- What machine or system will you use, and is it DHA-approved for this indication?
- What happens if I develop post-treatment hyperpigmentation - what is the management plan?
How to read marketing claims
Acne scar treatment is a crowded, competitive space and claims can run ahead of evidence. A few things worth watching for:
- 'Completely removes scars' - no single treatment achieves complete removal of atrophic scars. Be sceptical of any claim of 100% elimination.
- 'One session results' - some procedures do show notable results in one session (particularly PIE treatment), but atrophic scar improvement almost always requires a course. A single impressive before-and-after is not a guarantee of your result.
- 'Suitable for all skin types' with no further detail - this is worth questioning directly. The relevant question is not whether the machine can be used on your skin tone, but whether the practitioner has the experience to calibrate it safely.
- Combination package pricing without scar assessment first - a plan should follow a diagnosis, not precede it. If a combination package is recommended before your scar types have been identified, ask why.
- Before-and-after photos: These are useful reference points, but ask about the patient's skin tone, scar type, number of sessions, and how long after the final session the 'after' photo was taken.
Frequently asked
- Can acne scars be completely removed?
- Atrophic scars (depressions like boxcar, rolling, and ice-pick) cannot currently be completely erased by any treatment. The achievable goal is significant visible improvement - typically a 50-70% reduction in appearance over a course of treatment. Post-inflammatory hyperpigmentation (flat dark marks) has a better outlook and can fade fully with the right approach, though it takes time.
- Is microneedling or laser better for acne scars?
- It depends on your scar type and skin tone. Microneedling carries a lower risk of post-treatment hyperpigmentation across all skin tones and is a strong first-line option for rolling and boxcar scars. Fractional lasers - especially ablative types - can produce faster improvement for moderate-to-severe atrophic scars but carry more risk of post-inflammatory hyperpigmentation in Fitzpatrick IV-VI skin tones if not calibrated correctly. A dermatologist should assess your specific situation before recommending one over the other.
- I have brown skin - am I at higher risk from laser treatments?
- Not necessarily higher risk, but the risk profile is different and requires specific experience from your practitioner. Darker skin tones have more active melanocytes, which means energy-based treatments can trigger post-inflammatory hyperpigmentation if settings are too aggressive or aftercare is inadequate. In experienced hands, with appropriate settings, pre-treatment preparation, and strict sun protection, people with Fitzpatrick IV-VI skin tones achieve excellent results from scar treatments.
- How long does it take to see results from acne scar treatment?
- It varies by treatment type. PIE (pink/red marks) from vascular lasers can improve noticeably within 2-4 weeks. PIH from topicals or chemical peels fades over months. Atrophic scar improvement from microneedling or fractional laser builds gradually as collagen remodels - meaningful change is usually visible at the 3-month mark after completing a course, with continued improvement up to 6 months.
- Can I treat acne scars while I still have active acne?
- Most dermatologists recommend getting active acne under control first. Treating scars while new spots are forming is counterproductive - new breakouts create new inflammation and potential new scarring in areas you are trying to heal. There are some treatments (like certain chemical peels) that address both active acne and early PIH simultaneously, but a full scar revision plan generally works best once acne is stable.
- What is the difference between PIH and a 'real' acne scar?
- PIH (post-inflammatory hyperpigmentation) is a flat dark or brown mark caused by excess melanin after inflammation - it is a colour change with no structural damage to the skin. A textural scar (boxcar, rolling, ice-pick) involves actual loss or disruption of skin tissue. PIH will often fade on its own over time, especially with sun protection and topicals. Textural scars do not self-correct and require procedural treatment to improve.
What we cited
guideline · American Academy of Dermatology (AAD)
Acne scars: overview and treatment options
guideline · British Association of Dermatologists (BAD)
Post-inflammatory hyperpigmentation
review · Lasers in Surgery and Medicine
Fractional laser treatment and microneedling for acne scars: a review
study · Journal of the American Academy of Dermatology (JAAD)
Topical retinoids and azelaic acid in acne and post-acne pigmentation
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